- Contact Arv Swedish Design before returning any items.
- You can return the product within 30 days of delivery. Customer is responsible to pay for the shipping cost.
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- Want to switch to another product? You can do that, just contact us first.
- If a package is unclaimed customer will be eligable to pay the handling fee.
Please contact Arv Swedish Design (email@example.com) before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Arv Swedish Design and gives information relevant and the reason for complaint.
You can return the product within 30 days of delivery. The customer is responsible to pay the shipping costs. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Arv Swedish Design suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Arv Swedish Design will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
Returning A Package
If a returned item is shipped international, please clearly mark the
package 'RETURNED GOODS', to avoid any Customs charges. Arv Swedish Design
is NOT responsible for any return Customs charges made. Any charges incurred
are the responsibility of the customer. The customer is responsible for the shipping costs.
Want to switch to another product?
Yes, that is possible. Please conctat us first, before returning the product.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, Arv Swedish Design reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org